NHTSA Complaint #10783100 — 2012 CHEVROLET SONIC

STARTING MARCH 28, 2015, WHILE PARKED IN SEVERAL PUBLIC AND PRIVATE PARKING AREA'S, THE KEY COULD NOT BE REMOVED FROM THE IGNITION FOR FROM 20 MINUTES TO SEVERAL HOURS. ON APRIL 1, 2015, THE DEALER, SETH WADLEY, IDENTIFIED THE PROBLEM AS "55729 FOUND SHIFTER TO BE BINDING INTERNALLY". THEY EXPLAINED THAT THE BUTTON THAT RELEASES THE AUTOMATIC GEAR SHIFT WAS GETTING STUCK. THIS KEPT THE KEY FROM BEING RELEASED FROM THE IGNITION. WHILE WAITING FOR THE PROBLEM TO BE EVALUATED, THE CAR HAD TO BE LEFT, UNLOCKED WITH THE KEYS IN THE IGNITION, IN SEVERAL PRIVATE AND PUBLIC PARKING AREAS WHERE CHILDREN COULD HAVE TAKEN THE CAR. THE GEAR SHIFTER WOULD NOT LOCK INTO PARK WHILE THE BUTTON WAS STUCK. I HAVE THE SHIFTER THAT WAS REPLACED FOR $448.49 ON APRIL 3, 2015, AND WILL PROVIDE IT AT YOUR REQUEST. ATTACHED ARE PHOTOS OF THE INVOICE AND THE OLD SHIFTER.