NHTSA Complaint #10783055 — 2012 YAMAHA WR250R

RECEIVED RECALL NOTIFICATION TELLING ME NOT TO DRIVE MY MOTORCYCLE UNTIL REPAIR MADE. (MIDDLE OF SUMMER, BTW) . CONTACTED DEALER, TOLD PART WAS BACK ORDERED. GOT A CALL ONE MONTH LATER , SAYING PART WAS IN. TRIED TO SCHEDULE REPAIR, AND WAS TOLD I HAD TO LEAVE MY BIKE FOR DAYS (PLURAL) FOR A REPAIR THAT IS SUPPOSED TO TAKE ONE HOUR. I INSISTED I WAS NOT GOING TO LEAVE MY BIKE FOR MORE THAN 8 HOURS, FOR SUCH A REPAIR, AND WAS TOLD BY "[XXX]" AT ARCHIES CYCLE NEW BEDFORD, MA "WE DON'T DO DRIVE UP SERVICE." I CALLED THEIR OFFICE AND COMPLAINED OF THIS, AND REQUESTED THE PART # SO I COULD OBTAIN THIS COMPONENT AND DO IT MYSELF. THEY WOULD NOT PROVIDE THE INFO. CALLED YAMAHA AND EXPLAINED I WAS NOT GOING TO LOSE A DAY FROM WORK OVER THIS, AND REQUESTED PART #. THEY GAVE ME A NUMBER THAT TURNED OUT TO BE NO GOOD, AND UN AVAILABLE IN THE US. AFTER MY EXPERIENCE, ARCHIES CYCLE WILL NOT BE TOUCHING MY MOTORCYCLE. THE NEXT CLOSEST DEALER IS OVER AN HOUR AWAY, MAKING IT NOT WORTH LOSING A BUSINESS DAYS PAY OVER THIS. NEITHER ARCHIES OR YAMAHA FOLLOWED UP ON THIS, AND NEITHER HAS GIVEN ME THE INFO I NEED TO FIX THIS POSSIBLE ELECTRICAL FIRE ISSUE ON MY BIKE. I WANT THIS UPDATED PART MADE AVAILABLE TO ME, AND I NEED THE NHTSA'S HELP IN OBTAINING THE APPROPRIATE INFO, AND POSSIBLY THE PART ITSELF. I AM AN ASE CERTIFIED MASTER AUTO TECHNICIAN WITH OVER 30 YEARS EXPERIENCE, AND CARE NOT ABOUT THEIR WARRANTY PROVISIONS, BUT I DO CARE ABOUT UPDATED PARTS THAT HAVE POSSIBLE FIRE IMPLICATIONS INVOLVED. YOUR ATTENTION TO THIS IS GREATLY APPRECIATED. THANK YOU..... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*JB