NHTSA Complaint #10782964 — 2015 HEARTLAND CYCLONE

ON 8/11/2015 WHILE TAKING MY CYCLONE 4200 IN FOR SERVICE I HAD A TIRE BLOW OUT. I HAVE ONLY HAD THE RV FOR 10 MONTHS AND IT HAS SPENT MOST OF THAT TIME IN THE SHOP FOR WARRANTY WORK. WHEN I FIRST PURCHASED THE RV I TRIED TO GET THE DEALER TO CHANGE THEM OUT AS I NOTICE SOME INDENTATIONS ON THE SIDE WALLS. THE DEALER STATED THAT IT WAS NORMAL AND FROM THE MOLDS HOWEVER I DIDN'T GET A WARM FUZZY ABOUT THIS ANSWER. NOW WITH ABOUT 2500 MILES ON THE TIRE AT THE TIME OF THE INCIDENT I WAS TRAVELING WEST BOUND ON I10 AND HAD JUST GOTTEN ON THE INTERSTATE WHEN THE TIRE BLEW OUT. I WAS TRAVELING AT APPROXIMATELY 45-55 MPH. I IMMEDIATELY SLOWED AND PULLED OVER. IT WAS THE FRONT DS TIRE ON THE RV THAT BLEW AND CAUSED DAMAGE TO THE WHEEL WELL AND SIDE OF MY RV. THE TIRES WERE POWER KING TOWMAX ST235/80R16 DOT 0714. I HAVE AN AIR COMPRESSOR THAT I BOUGHT AND KEEP IN THE RV SO THAT I CAN MONITOR AND PROPERLY MAINTAIN THE TIRES. THE TIRE PRESSURE IS CHECKED EVERYTIME I HOOKUP TO MY RV AND IT IS MAINTAINED AT 80PSI. I CONTACTED DYNAMIC TIRE WHICH HANDLES THESE TIRES AND THEY WANTED ME TO SEND THEM ALL TO THEM. I ONLY SENT THE ONE THAT HAD BLOWN FOR ANALYSIS. THEY CAME BACK DENYING PAYING FOR DAMAGES TO MY RV SAYING THAT THE TIRE HAD SIGNS OF BEING RAN UNDER INFLATED FROM RIM FLANGE IMPRESSION ON THE SIDE AND STRESS MARKS ON THE BEAD. THE DAMAGE THEY ARE STATING IS FROM WHERE I HAD TO DRIVE SLOWLY 5 MPH TO THE NEXT EXIT IN ORDER TO GET TO A SAFE AREA TO CHANGE THE TIRE OUT RATHER THAN TRYING TO KEEP THIS 45' MONSTER ON THE SIDE OF THE BUSY INTERSTATE AND CHANGE THE TIRE (UNSAFE STAYING THERE). THESE TIRES NEED TO BE BANNED FROM BEING ALLOWED ON THE ROAD IN THE US!!!! I HAVE PHOTOS FROM WHEN I TRIED TO GET THE DEALER TO CHANGE THE TIRES, AND FROM THE TIRE THAT BLEW OUT PRIOR TO ME MOVING TO A SAFE AREA, AND I HAVE THE REPORT THAT THEY PROVIDED ME FROM THEIR ENG, AND THE OTHER TIRES.