NHTSA Complaint #10782817 — 2004 CHRYSLER CROSSFIRE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10782817 |
| Vehicle | 2004 CHRYSLER CROSSFIRE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 114,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | UT |
Consumer Description
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