NHTSA Complaint #10782590 — 2007 VOLKSWAGEN GTI POWER TRAIN

Complaint Details

ODI Number	10782590
Vehicle	2007 VOLKSWAGEN GTI
Component	POWER TRAIN
Date of Incident	October 9, 2015
Date Filed	October 15, 2015
Mileage	43,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

2007 VW GTI. DIRECT SHIFT GEAR (DSG) FAILURE AT 43,000 MILES. TRANSMISSION FAILURE OCCURRED WHILE SHIFTING INTO REVERSE. TRANSMISSION LOCKS IN EITHER "DRIVE" OR "NEUTRAL". "PARK" AND "REVERSE" ARE LOCKED OUT OF USE. CAR MUST BE LEFT IN "NEUTRAL" TO PARK AND DRIVER MUST UTILIZE EMERGENCY BRAKE SINCE "PARK" IS INOPERATIVE CREATING DANGEROUS CONDITION TO PARK VEHICLE. KEY CAN ONLY BE REMOVED BY DISCONNECTING THE BATTERY DUE TO TRANSMISSION INTERLOCK. VW EXCLUDED MY VIN RANGE FOR REPAIR / EXTENDED WARRANTY COVERAGE UNDER OTHER RECALLS OR NHTSA ACTIONS REGARDING THE DSG TRANSMISSION. VW DEALER ESTIMATES REPAIR TO COST $5,600. VOLKSWAGEN OF AMERICA CUSTOMER SERVICE DOES NOT BELIEVE THIS IS A SAFETY ISSUE AND WILL NOT EXTEND WARRANTY TO COVER REPAIR COST.

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