NHTSA Complaint #10782357 — 2009 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2009 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT A VERY LOW SPEED, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE POWER STEERING AND SERVICE ESC WARNING LIGHTS DISPLAYED ACROSS THE MESSAGE BOARD. IN ADDITION, THE CONTACT STATED THAT ALL DOORS FAILED TO LOCK AND UNLOCK ELECTRONICALLY. THE CONTACT HAD TO MANUALLY LOCK AND UNLOCK THE DOORS . THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.