NHTSA Complaint #10782296 — 2009 SATURN AURA

THE CAR WOULD NOT START, WOULD NOT EVEN TURN OVER. WE THOUGH IT WAS A STARTER PROBLEM BUT NOTICED WHEN WE SHIFTED TO NEUTRAL IT WOULD START RIGHT UP. WE ALSO NOTICE THE SHIFTING DID NOT SEEM TO LOCK INTO GEAR AS IT NORMALLY DOES. THEN WE NOTICED THAT IF WE PUT THE CAR IN PARK AND WERE ON EVEN A SLIGHT HILL THE CAR WOULD KEEP ROLLING. THE DOORS NORMALLY UNLOCK WHEN THE CAR IS PLACED IN PARK BUT THAT STOPPED HAPPENING. WE CHECKED TO SEE IF THERE WAS A RECALL FOR THIS PROBLEM AND THERE WAS ONE ISSUED IN 2009 FOR THE EXACT PROBLEM WE WERE HAVING. WE TOOK IT TO THE NEAREST DEALER WHO SAID OUR CAR WASN'T INCLUDED IN THE RECALL EVEN THOUGH IT STATED IN THE RECALL THE EXACT MAKE, MODEL AND YEAR.