NHTSA Complaint #10781775 — 2013 VOLVO VNL

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10781775
Vehicle	2013 VOLVO VNL
Component	STEERING
Date of Incident	January 31, 2015
Date Filed	October 13, 2015
Mileage	276,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

TL* THE CONTACT OWNS A 2013 VOLVO VNL. WHILE DRIVING 40 TO 60 MPH, THE VEHICLE ABRUPTLY SWERVED OUT OF CONTROL. FORCE HAD TO BE APPLIED TO THE STEERING WHEEL TO KEEP THE VEHICLE UNDER CONTROL. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE TIE RODS AND TIRES, BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 276,000.

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