NHTSA Complaint #10781632 — 2013 CHEVROLET MALIBU ECO
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10781632 |
| Vehicle | 2013 CHEVROLET MALIBU ECO |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 19,200 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NE |
Consumer Description
WHILE DRIVING INTO CHICAGO ON A BUSY INTERSTATE HWY A WARNING DISPLAYED ON THE DASH "SERVICE GENERATOR CONTROL MODULE," BEFORE I COULD REACH A SERVICE CENTER THE VOLTAGE BEGAN TO DROP AND ELECTRICAL COMPONENTS FAILED (LIGHTS, STEERING & BRAKE ASSIST, ETC. THE ENGINE SUBSEQUENTLY STOPPED. FORTUNATELY I WAS ABLE TO MANEUVER TO THE SHOULDER. THE BATTERY WAS COMPLETELY DEAD, NO ELECTRICAL SYSTEMS WORKED, E.G. EMERGENCY FLASHERS, COULDN'T REMOVE IGNITION KEY. AFTER WAITING 4 HOURS FOR TOW TRUCK, TOWED TO ROGERS CHEVROLET IN CHICAGO. VEHICLE SAT ON THE LOT TWO DAYS, THEN SERVICE TECH SAID VEHICLE STARTED AND RAN NORMALLY WITH NO FAULT INDICATIONS. VEHICLE CONTINUES TO OPERATE NORMALLY. DEALER ADVISES TO BRING VEHICLE BACK WHEN IT FAILS. CHEVROLET CUSTOMER SERVICE SAYS PERHAPS THE COMPUTER INITIATED A FALSE ERROR REPORT AND THEN SHUTS DOWN THE GCM CAUSING THE ENGINE TO STOP AND THAT'S WHY MY VEHICLE IS NOT INCLUDED IN THE RECALL FOR THE GCM PROBLEM. IT WOULD APPEAR FURTHER INVESTIGATION IS WARRANTED. FORTUNATELY NO PERSONAL INJURIES WERE SUSTAINED, BUT MY DOG LEAPED FROM THE STRANDED VEHICLE INTO TRAFFIC RESULTING ON OVER $6,600 IN MEDICAL EXPENSE SO FAR. I'M NOT SURE WHAT THE DEATH/INJURY THRESHOLD IS UNTIL GM WILL REPAIR THEIR OWN FAULTY VEHICLES.
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