NHTSA Complaint #10781181 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10781181
Vehicle	2012 FORD FOCUS
Component	STEERING
Date of Incident	September 26, 2015
Date Filed	October 9, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHILE PULLING OUT OF A DRIVE THUR MY CAR SUDDENLY BECAME VERY HARD TO TURN AND A MESSAGE APPEARED ON THE DASH STATING "STEERING ASSIST MALFUNCTION". I WAS ABLE TO TURN OFF THE CAR AND RESTART AND THE PROBLEM SEEMED TO BE OKAY. NOW I AM WORRIED THAT THIS WILL HAPPEN AGAIN BUT IN A MORE DANGEROUS SITUATION. THERE ARE MANY OTHER COMPLAINTS I HAVE READ ABOUT AND IT'S NOT IF IT HAPPENS AGAIN IT'S WHEN. ALSO TONIGHT I EXPERIENCED MY REAR RIGHT SIDE DOOR IS NOT ABLE TO CLOSE AT ALL. WHICH I HAVE READ NUMEROUS COMPLAINTS ABOUT BOTH OF THESE SAFETY CONCERNS. THAT IS A HUGE SAFETY HAZARD, I AM VERY THANKFUL THAT I REALIZED THIS BEFORE DRIVING AWAY WITH MY DAUGHTER IN THE BACK SEAT. I WILL NEVER BUY ANOTHER FORD AGAIN!!!!

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