NHTSA Complaint #10780716 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10780716
Vehicle	2009 FORD ESCAPE
Component	STEERING
Date of Incident	September 30, 2015
Date Filed	October 8, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

POWER STEERING HAS GONE OUT THREE TIMES WITHOUT ANY WARNING. THE CAR WAS IN MOTION EACH TIME THE POWER STEERING WENT OUT. TWICE ON THE HIGHWAY AND ONCE BACKING OUT OF THE DRIVEWAY. SERVICE CENTER AT MULLINIX FORD IN MOBILE, AL SAID IT WAS AN ELECTRONIC PROBLEM AND WOULD COST $698 PLUS TAX TO FIX THE PROBLEM. DOING RESEARCH, I SEE THERE ARE SEVERAL COMPLAINTS CONCERNING THIS SAME PROBLEM AND FORD IS NOT CONCERNED WITH THE SAFETY OF ITS CAR OWNERS. I HAVE BEEN A FORD CAR OWNER MY ENTIRE LIFE AND THIS MAKES ME WONDER WHY!

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