NHTSA Complaint #10780433 — 2004 JEEP LIBERTY

WHILE DRIVING, THE SUNROOF MOTOR ASSEMBLY SUFFERED A CATASTROPHIC FAILURE WHILE CLOSING. THE PLASTIC RAIL ASSEMBLY MADE A LOUD CRACKING SOUND AND THE GLASS WEDGED FIRMLY AGAINST THE ROOF, HALF OPEN. THIS OCCURED SHORTLY AFTER MY REPLACING ALL 4 DOOR WINDOW REGULATORS (FOR THE SECOND TIME) DUE TO WHAT CAN ONLY BE DESCRIBED AS NEGLIGENCE IN THE ENGINEERING DESIGN OF THE PLASTIC CARRIER ASSEMBLY THAT CANNOT SUPPORT THE LOAD OF THE WINDOW AS IT IS INTENDED TO. THE FAILURE TO PROPERLY DESIGN THESE COMPONENTS HAS LED TO THE WINDOWS FALLING INTO THE DOOR UNEXPECTEDLY WHILE DRIVING, EACH TIME CAUSING AN UNNERVING DISTRACTION TO ME AS A DRIVER, AND UNNECESSARILY ENDANGERED MYSELF AND THE GENERAL PUBLIC IN THE VICINITY WHEN THESE EVENTS OCCURRED. IT APPEARS THERE ARE COUNTLESS INSTANCES OF THIS ISSUE BEING DESCRIBED ON LINE, AND A RECALL NEEDS TO OCCUR.