NHTSA Complaint #10780193 — 2008 NISSAN MAXIMA

ON FEBRUARY 17, 2015, MY DAUGHTER DROVE INTO A 3' DITCH WITH ABOUT 4" OF STANDING WATER WITH ALGEA STANDING ON TOP OF THE WATER. I HAD THE VEHICLE INSPECTED BY MY LOCAL MECHANIC TO SEE IF ANYTHING WAS DAMAGED AND HAD THE OIL LEVELS CHECKED AS WELL AND WE CONTINUED TO DRIVE THE VEHICLE FOR ABOUT 2500 MILES. IN MAY 2015 I CHOSE TO HAVE THE CAR REPAIRED , FRONT BUMPER ETC. AFTER THE BODYSHOP FINISHED WITH THE CAR THE AIRBAG LIGHT NEEDED TO BE RESET BY NISSAN. WE CONTINUED TO DRIVE THE CAR FOR ANOTHER 500 MILES AND THE TRANSMISSION STOPPED. I WAS INFORMED BY MY TRANSMISSION MECHANIC THAT THERE WAS A RECALL ON THE VEHICLE WITH AN EXTENDED WARRANTY. I HAD THE VEHICLE TRANSPORTED BACK TO NISSAN FOR REPAIR ON JULY 27, 2015 AND 10 -15 DAYS LATER I WAS CALLED AND ASKED IF THE VEHICLE HAD BEEN WRECKED. NISSAN WARRANTY DENIED THE CLAIM BASED ON THE OPINION THE THE CAR WAS FLOODED. THE TRANSMISSION OILS WERE CHECKED NUMEROUS TIMES WITH NO SIGNS OF WATER DAMAGED. NISSAN WARRANTY REFERRED ME BACK TO FARM BUREAU TO FILE AN INSURANCE CLAIM BASED ON THE CAR WAS FLOODED IN THE ACCIDENT THAT HAPPENED IN FEBRUARY 2015. I HAD THE TRANSMISSION REMOVED AND BRIANS TRANSMISSION FOUND THE BELT INSIDE THE TRANSMISSION HAD BROKEN AND COME APART. I WENT BACK TO NISSAN AND REQUESTED THAT A NISSAN REPRESENTATIVE COME AND REVIEW THE TRANSMISSION IN ITS CURRENT STATE AND TO REOPEN THE WARRANTY CLAIM. THEY INFORMED ME THAT THEY WERE NOT CHANGING THEIR MINDS THIS WAS A CLOSED ISSUE. CURRENTLY I AM UNCERTAIN WHAT WILL BE MY NEXT MOVE. I REQUESTED TO SPEAK TO NISSAN WARRANTY BUT WAS INFORMED BY NISSAN CORPORATION THAT NISSAN WARRANTY DOES NOT SPEAK TO INDIVIDUALS. NISSAN CORP. DID REFER ME BACK TO THE DEALERSHIP TO SAY THAT DEACON JONES NISSAN WOULD HAVE TO BE THE ONE TO INITIATE THE REQUEST AND THEY INFORMED ME THIS AFTERNOON THAT THEY WOULD PAY UP TO $500.00 FOR REPAIRS.