NHTSA Complaint #10780181 — 2012 FORD FIESTA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10780181
Vehicle	2012 FORD FIESTA
Component	POWER TRAIN
Date of Incident	August 29, 2015
Date Filed	October 6, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

PURCHASED USED WITH LOW MILEAGE. RECENTLY HAD DEFECTIVE CLUTCH PLATES REPLACED PER FORD RECALL TO SOLVE SHUDDER PROBLEMS. DEALER ALSO PER RECALL APPLIED A SOFTWARE UPDATE TO THE TRANSMISSION. NOW THE CAR WILL LOOSE POWER TO THE TRANSMISSION WITHOUT WARNING. CHECK ENGINE LIGHT CAME ON - MULTIPLE ATTEMPTS TO START CAR. BACK TO DEALER TWO MORE TIMES FOR SOFTWARE UPDATE. STILL LOOSING POWER (OUT OF GEAR, NO POWER) TO MOVE CAR FORWARD. VERY SCARY. TAKING CAR BACK AGAIN FOR POSSIBLE TCM REPLACEMENT. ALL OF THIS OCCURRING OVER A THREE MONTH PERIOD. FEEL VERY UNSAFE WITH THIS CAR - WITHOUT IT I AM UNABLE TO CONDUCT MY WORK WITH MY CLIENTS. PLEASE HELP AS I CAN'T AFFORD TO KEEP GOING BACK TO THE DEALER TO TRY TO RESOLVE.

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