NHTSA Complaint #10780144 — 2003 MERCEDES BENZ SL500

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10780144
Vehicle 2003 MERCEDES BENZ SL500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 51,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I HAVE A 2003 MERCEDES SL500 WITH 52000 MILES ON IT AND SUDDENLY THE BRAKE WARNING LIGHT CAME UP AND THE INVESTIGATION LINKED IT TO THE SBC HYDRAULIC RECALL (2005070007). MERCEDES HAD EXTENDED THE WARRANTY ON SBS UNIT FOR 10 YEARS AND MY CAR IS NOW OUT OF THAT EXTENDED WARRANTY PERIOD. THE SBC ISSUE DID NOT OCCUR UNTIL THE CAR HAD OVER 51000 MILES. I REACHED OUT TO MERCEDES BENZ CUSTOMER CARE AND THEY WANTED ME TO TAKE THE CAR TO THE AUTHORIZED DEALER WHICH I DID AND THE DEALER'S REPORT CLEARLY STATES THAT THEY COULD NOT CONNECT TO THE SBC PUMP AND IT NEEDS TO BE REPLACED IMMEDIATELY. MERCEDES BENZ CUSTOMER CARE CALLED ME BACK STATING THAT THE CAR IS OUT OF THE 10 YEAR WARRANTY PERIOD AND DOES NOT QUALIFY FOR THE REPLACEMENT. AS A MATTER OF FACT, I WAS TOLD THAT THERE WAS NO RECALL ON THE ENTIRE SBC PUMP AND ALSO STATED THAT IT WAS ONLY ON THE INSTALLATION OF BRACKET, WHICH HAPPENS TO BE ANOTHER RECALL ON THE SBC UNIT (2005110001). THE VEHICLE DOES NOT ADEQUATELY STOP DUE TO THIS FAILURE AND THE REPAIR COST TO REPLACE THE SBC UNIT AS STATED BY THE DEALER IS $1939.75. THIS IS CLEARLY A SAFETY RECALL THAT IS A CONCERN AND SO WOULD LIKE TO REQUEST NHSTA TO ADVISE.

Related Complaints for the 2003 MERCEDES BENZ SL500

Other SERVICE BRAKES Complaints

#11023809 WHILE DRIVING MY MERCEDES BENZ 2003 SL500 THE BRAKES BECAME DISABLED WITHOUT WARNING. IT WAS A TERRIFYING EXPERIENCE....
#10969321 WHILE DRIVING THE CAR IN TOWN ON CITY STREETS THE SBS BRAKE SYSTEM FAILED AS I CAME TO A TURN LEAVING ME WITH NO BRAK...
#10811960 TL* THE CONTACT OWNS A 2003 MERCEDES BENZ SL500. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, SHE SMELLED SMOKE COMI...
#10811199 TL* THE CONTACT OWNS A 2003 MERCEDES BENZ SL500. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE FRONT OF THE VE...
#10586788 TL* THE CONTACT OWNS A 2003 MERCEDES BENZ SL500. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, HE ATTEMPTED TO ENGAGE...

Recent Complaints for the 2003 MERCEDES BENZ SL500

#11557470 ELECTRICAL SYSTEM To who may this concerned, I have a 2003 Mercedes SL500 and recently found my battery control module caught on fire a...
#11556968 ELECTRICAL SYSTEM I am concerned with the battery control module. I have noticed there has been a lot of incidents out there where the ...
#11540123 SUSPENSION The contact owns a 2003 Mercedes-Benz SL500. The contact stated while driving at various speeds, the ABC warning ligh...
#11486932 SUSPENSION ABC (Active Body Control) light keeps coming on and body goes up and down when I drove car. Light says do not drive....
#11474844 SUSPENSION I was driving my car at 45 mph and suddenly, unexpectedly a red light flashed ABC do not drive. Smoke was coming from...
Check any vehicle history by VIN - Free vehicle history report