NHTSA Complaint #10780122 — 2002 DODGE STRATUS COUPE

TL* THE CONTACT OWNS A 2002 DODGE STRATUS COUPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V338000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. A MONTH AGO, WHILE DRIVING AN UNKNOWN RATE OF SPEED, THE CONTACT STRUCK A DEER AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED PAINS TO THE RIGHT LEG, RIGHT KNEE, AND FOOT. A POLICE REPORT WAS NOT FILED AND THE CONTACT DID NOT RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS NOT INSPECTED TO DETERMINE WHY THE AIR BAGS DID NOT DEPLOY. THE MANUFACTURER AND THE DEALER WERE CONTACTED FOR SEVERAL MONTHS AND THE CONTACT WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE COMPLETED. THE FAILURE MILEAGE WAS UNKNOWN.