NHTSA Complaint #10779801 — 2005 VOLVO XC90

ASIDE FROM NORMAL CARE, I HAVE ONLY REPLACED MY TIRES AND A GAS CAP. I STARTED TO EXPERIENCE SOME WATER SEEPAGE ONTO THE DRIVER-SIDE. I COVERED THE VEHICLE WHEN IT RAINED AND FIGURED I WOULD HAVE A LOOK AT IT WHEN I HAD TIME. JULY 2015, I TOOK MY VOLVO TO SAVANNAH VOLVO, FIXED MY BREAKS ALONG WITH OTHER SAFETY FIXES, AFTER 14 HRS OF HAVING MY VEHICLE AND 2800 LATER, PETE STATED EVERYTHING WAS TAKEN CARE OF AND THE WATER SEEPAGE WAS DUE TO THE DRAINS BEING CLOGGED, BUT, THEY ARE ALL CLEAR NOW, WE DID A WATER TEST AND EVERYTHING IS OK. YOU WILL EXPERIENCE SOME MORE WATER SEEPAGE BUT IT SHOULD DRY UP IN A FEW DAYS. HE ALSO MENTIONED SOME OTHER WORK THAT NEEDED TO BE DONE THOUGH NOT UNTIL NOVEMBER, DECEMBER. I SAID GREAT AND GOT ON MY WAY. THREE DAYS LATER IT DID RAIN, CONFIDENT I DID NOT NEED TO COVER MY VEHICLE AND WAS STILL EXPERIENCING WATER SEEPAGE FROM MY VISIT, I DID NOT THINK ANY THING OF IT. THE NEXT DAY, MY CONTROL PANEL STARTED TO LIGHT UP. I CALLED SAVANNAH, AND HE MENTIONED IT MUST JUST BE BECAUSE YOU PUT A FULL TANK OF GAS....WHAT??? OK. AS THE WEEK WENT ON THE CONTROL PANEL CONTINUED TO LIGHT UP ONE BY ONE. THE DAY BEFORE GOING BACK, MY DRIVER SIDE TURN SIGNAL WAS ON. HOPING I DID NOT HAVE A DEAD BATTERY THE NEXT DAY, I HEADED TO VOLVO. AFTER 4 HRS THEY TELL ME THE ROOF DRAINS WERE CLOGGD AND SEEPED ONTO THE CEM, AND IT IS DAMAGED. I SAID TO PETE, I THOUGHT THE DRAINS WERE CLEAR WHEN I LEFT A WEEK AGO??? YEAH, WELL, WE CAN'T CREATE A PROBLEM WITH YOUR DRAINS. THOUGH, AFTER 10 YRS I LEAVE THERE AND 3 DAYS LATER EXPERIENCE A PROBLEM, AFTER YOU TOLD ME MY DRAINS WERE ALL CLEARED? SEVERAL PHONE CALLS TO THE DEALERSHIP AND VOLVO HEADQUARTERS, NOT ONE PERSON IS TAKING RESPONSIBILITY FOR THIS BAD DESIGN, WHICH COULD HAVE CAUSED MY TRANSMISSION TO LIMP AND A POSSIBLE ACCIDENT! IT NOW SITS IN MY DRIVEWAY, AFTER SPENDING 2800.00 I WILL NEVER PURCHASE ANOTHER VOLVO!