NHTSA Complaint #10779525 — 2015 SUBARU FORESTER

AROUND 14000, ENGINE OIL LIGHT WAS ON. I BROUGHT THE CAR TO SUBARU DEALER. THE SERVICE ADVISOR SAID IT WAS BECAUSE APPOX. ONE QUART OIL LEFT. HE SAID HE WILL DO THE ENGINE OIL CONSUMPTION TEST FOR ME. THE TECHNICIAN FILLED THE ENGINE OIL IN NORMAL LEVEL. AFTER APPOX. 1000 MILES, I BROUGHT BACK TO DEALER FO MEASURING ENGINE OIL LEVEL.THEY FOUND ONE QUART OIL BURNOUT. THE ADVISOR SAID IT WAS NORMAL OIL CONSUMPTION UNDER THE RULE. OK, I DROVE AROUND ANOTHER 1500 MILES. THE ENGINE OIL LIGHT WAS ON AGAIN. I BROUGHT THE CAR BACK FOR ENGINE OIL CONSUMPTION TEST AND CHECK THE ENGINE OIL LIGHT. GOT THE SAME ANSWER FROM THE ADVISOR." NORMAL OIL CONSUMPTION" I ASKED THE ADVISOR THAT MY CAR FILLS 4 QUARTS OIL FOR EACH OIL CHANGE, AND SUBARU RECOMMEND 6000 MILES TO CHANGE OIL. BUT MY CAR WILL BURN OUT THE WHOLE 4 QUARTS OF ENGINE OILS. THE ANSWER IS "YES". I NEED TO KEEP CHECKING THE ENGINE OIL BEFORE NEXT OIL CHANGE AND NEED TO KEEP ADDING THE CHANGE OILS BEFORE EACH OIL CHANGE. IT IS BECAUSE THE OIL CONSUMPTION MET THE RULE. MY CAR WAS 2015 MODEL AND 17000 MILES NOW, AND I ONLY DROVE 14 MONTHS. I ASKED THE ADVISOR WHAT KIND OF THE RULE, THEN HE SAID IT WAS HARD TO EXPLAIN. ??? IS IT TRUE??? IF THE RULE IS TRUE, HOW COME I CAN'T SEE ANY INFO IN OWNER MANUAL. NOW, I AM WORRY ABOUT THE SITUATION WILL GET MORE WORST AFTER THE WARRANTY WAS EXPIRED.