NHTSA Complaint #10779388 — 2013 RAM 2500

TL* THE CONTACT OWNED A 2013 DODGE RAM 2500. WHILE PARKED, THE CONTACT NOTICED OIL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS WHERE THE STEERING BOX AND PINION SEAL WERE REPLACED, EACH ON DIFFERENT OCCASIONS. IN ADDITION, THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS ALIGNED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.