NHTSA Complaint #10778342 — 2011 AMERIVAN TOYOTA SIENNA

I WOULD LIKE TO FILE A FORMAL COMPLIANT ABOUT THE LENGTH OF TIME IT HAS TAKEN TOYOTA TO PRODUCE A FINAL REMEDY FOR THE RECALL DUE TO EXCESSIVE CORROSION OF THE SPARE TIRE CARRIER CABLE. IT HAS BEEN OVER A YEAR SINCE WE WERE NOTIFIED AND IT STILL HAS NOT YET BEEN FIXED. THE TEMPORARY SOLUTION TOYOTA HAS OFFERED IS UNACCEPTABLE - I HAVE TWO CHOICES DRIVE AROUND WITHOUT A SPARE TIRE OR DRIVE AROUND WITH THE SPARE TIRE IN MY LUGGAGE COMPARTMENT MAKING IT IMPOSSIBLE TO LAY DOWN THE THIRD ROW SEATS AND SEVERELY LIMITING SPACE IN THE LUGGAGE AREA. I UNDERSTAND THAT CORRECTIONS NEED TO BE MADE FROM TIME TO TIME, BUT I ALSO EXPECT TIMELY SOLUTIONS WHICH THIS HAS NOT BEEN. I HAVE CONTACTED TOYOTA 4 TIMES ABOUT THIS LOOKING FOR A EXPECTED TIME TABLE AND THEIR PROJECTED DEADLINES KEEP EXPIRING AND IN MY LAST COMMUNICATION WITH THEM I WAS GIVEN NO EXPECTED DATE OF REPAIR, JUST THAT THEY ARE WORKING ON IT. I AM DISSATISFIED WITH HOW THIS SITUATION HAS BEEN HANDLED AND HAVE GROWN IMPATIENT FOR A FINAL REPAIR. CAN YOU EXPEDITE THE REPAIR?