NHTSA Complaint #10778041 — 2011 DODGE CARAVAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	10778041
Vehicle	2011 DODGE CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	September 24, 2015
Date Filed	September 28, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

FOR THE PAST SEVERAL WEEKS WE HAVE HAD INTERMITTENT PROBLEMS STARTING OUR VAN. IT WILL OCCASIONALLY DO NOTHING WHEN THE KEY IS TURNED, IT WILL ALSO JUST TURN OVER WITHOUT STARTING. THE SECOND PROBLEM SEEMED TO BE GETTING PROGRESSIVELY WORSE- MEANING THAT IT WOULD TAKE MORE ATTEMPTS TO CRANK IT. THIS PAST WEEKEND IT WOULD NOT CRANK AFTER MANY ATTEMPTS. AFTER TROUBLESHOOTING MOST OF THE DAY I REALIZED THAT THE FUEL PUMP SEEMED TO BE WORKING ONLY EVERY NOW AND THEN. I FOUND A WEBSITE THAT INSTRUCTED HOW TO MAKE A TESTER TO DETERMINE IF IT WAS A FUEL PUMP RELAY ISSUE ON THE TIPM. SURE ENOUGH WE WERE ABLE TO DETERMINE THAT THE RELAY WAS THE ISSUE. IT CERTAINLY SEEMS THAT I AM ONE AMONG MANY PEOPLE THAT ARE HAVING PROBLEMS WITH THE TIPM. I HOPE THAT THEY RECOGNIZE THE SEVERITY OF THE PROBLEM AND RESOLVE IT SWIFTLY.

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#11110812 — July 11, 2018 — THE TIPN IS BAD. WE HAVE SEVERAL DODGE CARAVANS THAT HAVE THE SAME ISSUE.

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#11064375 — January 23, 2018 — AFTER DRIVING AT HIGHWAY SPEEDS FOR 2 HOURS, WHEN RETURNING HOME AND SHUTTING OFF THE ENGINE, I HEARD WHIRLING NOISES...

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