NHTSA Complaint #10777779 — 2009 GMC ACADIA

TOOK 2009 ACADIA SLT TO A DEALERSHIP IN FEB 2015 FOR THE GASKET RECALL ON THE HEADLIGHTS. THE DEALERSHIP MARKED THE RECALL AS COMPLETED. HAD THE OIL CHANGED TODAY, 9-25-15, AT A NON-GMC DEALERSHIP AND HAD THE TECHNICIAN TELL ME THAT THE DAYTIME LIGHT WAS JUST HANGING IN THE ASSEMBLY. AFTER LOOKING, I COULD NOT BELIEVE MY EYES. I IMMEDIATELY DROVE OVER TO THE GMC DEALERSHIP TO HAVE THIS LOOKED AT. THEY TOLD ME THAT THE RECALL WAS ONLY FOR REPLACING THE GASKET. I HAVE A HOLE IN THE HEAD LIGHT ASSEMBLY THE SIZE OF TEXAS ON BOTH THE DRIVER AND PASSENGER SIDES WHERE THE GASKET WAS COMPLETELY BURNED AND THE BULB MELTED THE HEADLIGHT ASSEMBLY. AND THEY WILL NOT FIX IT! REALLY?!!! I AM NOT PAYING THEM TO FIX THIS. THIS IS A SAFETY ISSUE FOR THE SIMPLE FACT THAT THE MELTING HEADLIGHT ASSEMBLY COULD EASILY MELT THE WIRES. THE WORST PART IS, I AM SURE THE HEADLIGHTS WERE ALREADY DAMAGED WHEN THE "REPLACED" THE GASKETS, WHICH NOW I AM SURE THEY DID NOT. SO I HAVE BEEN DRIVING AROUND WITH THIS ISSUE WHEN THE GMC TECHNICIAN WAS SUPPOSE TO FIX THE GASKETS. EVEN IF THE GASKETS WERE ALREADY MELTED, HE SHOULD HAVE TOLD ME AND HE DID NOT. THIS IS ABSOLUTELY RIDICULOUS AND REMOVES ANY TRUST THAT I HAD WITH THIS DEALERSHIP.