NHTSA Complaint #10777720 — 2007 LEXUS SC430 AIR BAGS

Complaint Details

ODI Number	10777720
Vehicle	2007 LEXUS SC430
Component	AIR BAGS
Date of Incident	September 22, 2015
Date Filed	September 25, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

A SAFETY RECALL NOTICE (INTERIM NOTICE) WAS ISSUED FOR THE FRONT PASSENGER AIR BAG INFLATOR ON MY VEHICLE ON MAY 18, 2015. MY LEXUS DEALER IN MAUI, HAWAII, ASSURED ME THEY HAD THE NECESSARY REPAIR PARTS FOR MY VEHICLE SO I BROUGHT THE VEHICLE IN FOR SERVICE SEPTEMBER 22, 2015. AFTER I DROPPED THE CAR OFF, THE SERVICE MANAGER LATER CALLED ME TO EXPLAIN THAT THEY DO NOT HAVE THE REPAIR PARTS FOR MY VEHICLE AND, IN FACT, HAVE BEEN UNABLE TO DETERMINE FROM LEXUS WHAT PARTS ARE NEEDED OR WHEN THEY WILL BE AVAILABLE. THIS HAS BEEN AN OPEN ISSUE FOR FOUR MONTHS NOW, WITH NO RESOLUTION DATE IN SIGHT. THE SAFETY RECALL NOTICE HAS ADVISED ME "UNTIL THE REMEDY BECOMES AVAILABLE, WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT." THIS IS A TWO-SEATER VEHICLE, MEANING I CAN CARRY NO PASSENGERS UNTIL THE POTENTIAL DEFECT IS REMEDIED. CAN YOU PLEASE ASSIST ME?

Related Complaints for the 2007 LEXUS SC430

Other AIR BAGS Complaints

#10950018 — February 7, 2017 — TAKATA RECALL I HAVE BEEN WAITING MONTHS FOR THE REPAIR TO THIS AND MY OTHER LEXUS. AT THE LEAST LEXUS SHOULD BE PR...

#10820606 — January 16, 2016 — CALLED WILDE LEXUS IN SARASOTA FLORIDA TO MAKE APPOINTMENT IN JULY 2014 TO REPAIR AIR BAG RECALL. THEY HAD TO ORDER P...

#10816107 — December 8, 2015 — 2007 LEXUS SC 430. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP FOR PASSENGER SIDE AI...

#10808826 — December 7, 2015 — TAKATA RECALL. VEHICLE WAS TAKEN TO HOFFMAN LEXUS, EAST HARTFORD, CONNECTICUT FOR RECALL SERVICE ON NOVEMBER 11, 2015...

#10807941 — December 2, 2015 — TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS SC430. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 1...