NHTSA Complaint #10776437 — 2012 KIA SORENTO ELECTRICAL SYSTEM

Complaint Details

ODI Number	10776437
Vehicle	2012 KIA SORENTO
Component	ELECTRICAL SYSTEM
Date of Incident	August 31, 2015
Date Filed	September 24, 2015
Mileage	23,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

CAMERA MALFUNCTIONING. ORIGINALLY TOOK VEHICLE IN WITH CAMERA PROBLEMS IN 09/2013. SERVICE CHECK COULD NOT DUPLICATE PROBLEM. SAID EVERYTHING WAS FINE. HAVE HAD SAME ISSUES WITH CAMERA WORKING AND NOT WORKING OFF AND ON. TOOK IN FOR SERVICE AGAIN FOR SAME ISSUE WITH CAMERA. TOLD AT FIRST BY SERVICE TECH. OUR WARRANTY WAS EXPIRED ON ITEM. MILEAGE ON VEHICLE IS 60,550. INFORMED THEM WE PURCHASED EXTENDED WARRANTY. HAD TO GO HOME AND BRING IN PROOF OF WARRANTY TO SERVICE DEPT. WHICH I DID THEN WAS TOLD I HAD TO TAKE IT TO DEALER WHERE I PURCHASED IT. FOR REPLACEMENT PART. MATT CASTRUSSI IN DAYTON, OHIO (DEALERSHIP CLOSEST TO WHERE I LIVE) WOULD NOT REPLACE PART. HAD TO TAKE IT TO KIA OF DAYTON, OHIO FOR REPLACEMENT PART.

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