NHTSA Complaint #10775383 — 2000 TOYOTA 4RUNNER

THERE WAS NO INCIDENT, THE FRAME IS RUSTED THROUGH ON BOTH SIDES. I BROUGHT MY 4RUNNER IN FOR A ROUTINE OIL CHANGE, NOT TO THE RUDY LUTHER TOYOTA DEALERSHIP IN GOLDEN VALLEY, MN, WHERE I NORMALLY BRING FOR REGULAR SERVICE, BUT TO MINNETONKA AUTO. THEY NOTICED THE FRAME WAS RUSTED THROUGH ON BOTH SIDES, VERY VISIBLY... I COULD STICK MY HAND IN THE RUSTED HOLES. THE MECHANIC SAID THIS IS VERY DANGEROUS AND SHOULD BE REPLACED IMMEDIATELY AND RECOMMENDED I CONTACT TOYOTA DIRECTLY. THERE IS NO RUST ON THE BODY OF MY TRUCK, JUST THE FRAME. THE DEALERSHIP SENT ME TO TOYOTA CORPORATE. TOYOTA CORPORATE SAID THEY HAD NO PROGRAMS FOR THE 4RUNNER, AND COULDNT OFFER ME ANY OTHER OPTIONS OR SOLUTIONS, OTHER THAN CONTACT YOUR DEALERSHIP. I CALLED RUDY LUTHER TOYOTA DEALERSHIP IN GOLDEN VALLEY, MN AGAIN, THEY SAID THEY HAVE OTHER CASES, BUT CORPORATE WASNT DOING ANYTHING ABOUT IT. I GUESS THEY ARE WAITING FOR A FEW PEOPLE TO DIE FIRST, BEFORE SPENDING ANY $$ TO FIX THEIR DEFECTIVE FRAMES.