NHTSA Complaint #10775353 — 2008 DODGE CALIBER SUSPENSION

Complaint Details

ODI Number	10775353
Vehicle	2008 DODGE CALIBER
Component	SUSPENSION
Date of Incident	May 5, 2014
Date Filed	September 23, 2015
Mileage	88,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I OWN A 2008 DODGE CALIBER THAT IS BUILT ON THE SAME CHASSIS THAT THE 2007 DODGE CALIBER WAS BUILT ON AND AS A RESULT OF RUST AND CORROSION THE FRONT SUSPENSION CROSS MEMBER FAILED AND DODGE/CHRYSLER ISSUED A TECHNICAL SAFETY BULLETIN TO THE OWNERS OF THE 2007 VEHICLES TO BRING THE VEHICLES TO A DODGE/CHRYSLER REPAIR FACILITY TO HAVE THE CROSS MEMBER REPLACE AT NO CHARGE. I HAVE CONTACTED DODGE/CHRYSLER THREE TIMES INCLUDING PICTURES OF MY RUSTED AND CORRODED CROSS MEMBER AND THEY HAVE REFUSED TO DO ANYTHING ABOUT IT. I WORK AT A VOCATIONAL TRAINING SCHOOL WHERE THEY TEACH AUTOMOTIVE REPAIRING AS CLASS, AND I OFFERED TO DODGE/CHRYSLER THAT I WOULD ABSORB THE LABOR COST IF THEY WOULD SEND ME THE CROSS MEMBER AT NO COST AND THE REFUSED TO DO THAT ALSO. I AM VERY DISAPPOINTED WITH THEIR DECISION AS I AM CONCERNED WHAT WILL HAPPEN IF THE VEHICLE IS IN MOTION AT THE TIME THE CROSS MEMBER FAILS. I WOULD BE HAPPY TO INCLUDE THE PHOTOS HERE BUT THERE IS NO WAY TO ATTACH THEM.

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