NHTSA Complaint #10767492 — 2015 GMC SIERRA

TL* 2015 GMC SIERRA. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO COAST BACKWARDS AND COLLIDED INTO THE SIDE OF A BUILDING WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. AFTER THE CRASH, THE GEAR SHIFTER REMAINED IN PARK. THE VEHICLE WAS NOT DIAGNOSED, BUT WAS CURRENTLY BEING REPAIRED FOR DAMAGES SUSTAINED FROM THE CRASH. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V374000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE CONSUMER WHO WROTE IN, WORKS AT THE CAR WASH. AN EMPLOYEE AT THE CAR WASH, DROVE THE VEHICLE OUT OF THE CAR WASH AND PLACE THE VEHICLE IN PARK TO HAVE THE DETAIL WORK COMPLETED. THE VEHICLE WAS LEFT WHILE ANOTHER VEHICLE WAS RETRIEVED FROM THE CONVEYOR BELT. THE GMC ROLLED BACK AND CRASHED INTO THE CAR WASH BUILDING. APPARENTLY, THE EMPLOYEE THOUGHT THE VEHICLE WAS IN PARK, WHEN IT WAS IN FACT IN NEUTRAL.