NHTSA Complaint #10767318 — 2014 SUBARU IMPREZA

TIRE PRESSURE LIGHT SYSTEM OF MY VEHICLE IS DEFINITELY DEFECTIVE. DEALERSHIP ACKNOWLEDGED DEFECT & "RESET" TIRE PRESSURE SENSOR AFTER I GOT INVOLVED IN AN ACCIDENT ON THE FREEWAY FROM MY TIRE EXPLODING FROM A LACK OF TIRE PRESSURE & FAILURE OF LIGHT SHOWING ON MY DASHBOARD. AFTER THE ACCIDENT, A 3RD PARTY TIRE SHOP THEN PROPERLY INFLATED AIR PRESSURE TO ALL 4 TIRES WHICH THEN CAUSED THE AIR PRESSURE LIGHT TO APPEAR ON THE DASH... THIS REVEALS THAT THE TIRE PRESSURE ALERT SYSTEM IS WORKING IN THE OPPOSITE WAY THAT IT IS SUPPOSED TO. IN MY CASE; WHEN THE TIRE PRESSURE WAS LOW; I WOULD NOT GET AN ALERT (THIS IS WHEN IT SHOULD ALERT); BUT WHEN MY TIRE PRESSURE WAS INFLATED TO STANDARDS, THE LIGHT WOULD ALERT ON THE DASH (ERROR). THIS CAUSED ME TO GET INTO A CAR ACCIDENT ON THE FREEWAY AND IS A DANGER TO MANY DRIVERS DRIVING & AROUND THE DRIVERS OF OTHER AFFECTED SUBARUS. THE 3RD PARTY TIRE SHOP TRIED RESETTING THE DEFECTED TIRE SENSOR; & WAS NOT ABLE TO RESET THE SENSOR THAT WAS NOT WORKING. SUBARU WAS ABLE TO RESET THE SENSOR. WHY WAS SUBARU ABLE TO RESET, BUT THE 3RD PARTY COULD NOT?-POSSIBLE RED FLAG.THE DEALERSHIP DID NOT ORDER ME A NEW TIRE SENSOR. THEY JUST "RESET" THE SENSOR WHEN ANOTHER TIRE COMPANY WAS NOT ABLE TO. RESET OR NOT; THE FACT OF THE MATTER IS THAT; THE DEALERSHIP ACKNOWLEDGED THAT THE SENSOR WAS DEFECTED (OR ELSE THEY WOULD NOT HAVE HAD A NEED TO "RESET" IT & GIVE ME A FREE MAINTENANCE SERVICE) AND KNOWS ABOUT THE ACCIDENT IT CAUSED ME AS A RESULT. BECAUSE WE KNOW THE TIRE SENSOR IS DEFECTED (OR ELSE THE DEALERSHIP WOULD NOT HAVE HAD TO "RESET" THE SENSOR); WHAT'S TO SAY THAT IT WILL NOT DEFECT AGAIN? WHAT IS TO SAY THAT THEY ILLEGALLY JUST TURNED OFF THE SENSOR LIGHT TO COVER UP THE PROBLEM WHEN THE TIRE SENSOR IS STILL DEFECTIVE? WHY DID THEY REINSTALL AN ACKNOWLEDGED DEFECTED TIRE SENSOR AS OPPOSED TO ORDERING ME A NEW TIRE SENSOR?INVESTIGATE PLS