NHTSA Complaint #10767314 — 2014 VOLKSWAGEN PASSAT ENGINE

Complaint Details

ODI Number	10767314
Vehicle	2014 VOLKSWAGEN PASSAT
Component	ENGINE
Date of Incident	April 25, 2015
Date Filed	September 22, 2015
Mileage	11,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE VEHICLE WOULD OPERATE AS IF IT WERE TO STALL AFTER THE SOFTWARE UPDATE WAS COMPLETED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

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