NHTSA Complaint #10767295 — 2009 JEEP WRANGLER

WHILE DRIVING NORTH ON BERTRAND DRIVE NEAR WEST CONGRESS STREET IN LAFAYETTE, LOUISIANA, AT APPROXIMATELY 40 MILES PER HOUR, THE FRONT WHEELS AND STEERING WHEEL BEGAN WOBBLING VIOLENTLY. I MAINTAINED CONTROL OF THE VEHICLE WHILE SLOWLY DRIVING INTO A PARKING LOT. I PERFORMED A CURSORY INSPECTION OF THE VEHICLE, BUT DID NOT OBSERVE ANYTHING WRONG. I RESEARCHED THE PROBLEM ON THE INTERNET, AND LEARNED THAT THE "DEATH WOBBLE" HAD RESULTED IN CHRYSLER ISSUING TECHNICAL SERVICE BULLETINS, BUT NOT A RECALL. I REPORTED THE INCIDENT TO MY LOCAL JEEP DEALER AND TO CHRYSLER. CHRYSLER INFORMED ME THAT BECAUSE A RECALL HAD NOT BEEN ISSUED, CHRYSLER WOULD NOT HAVE THE VEHICLE REPAIRED AT NO EXPENSE TO ME.