NHTSA Complaint #10766669 — 2011 FORD MUSTANG

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10766669
Vehicle 2011 FORD MUSTANG
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage 109,623 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

DRIVING IN CITY @ 35MPH, WENT TO ACCELERATE AND NOTHING HAPPENED. THOUGHT ENGINE STALLED BUT STILL HAD PS & PB,S. CALLED LOCAL SHOP, SAID TO TURN OFF & RESTART. DID AND THROTTLE RETURNED. TWO DAYS LATER, HAPPENED AGAIN, ON COUNTY HIGHWAY @ ABOUT 60 MPH. PULLED OVER, TURNED OFF, RESTARTED, WENT TO LOCAL SHOP. NO CHECK ENGINE LIGHT OR WRENCH ?? LIGHT CAME ON. COMPUTER TEST ALL NEGATIVE,BUT PROBABLY A BAD ELECTRONIC THROTTLE BODY NEEDED @ $ 500. + . TOOK CAR AND GOT ON LINE, NOT GOING TO SPEND $ UNTIL SURE OF EXACT ISSUE. FOUND NHTSA CSP 13N03 , ADDRESSING MY IDENTICAL ISSUE FOR 2011 FUSIONS & ESCAPES WITH V6 ENGINES, BUT HAVEN'T FOUND FOR 2011 MUSTANG. THIS EXTENDS WARRANTY TO 150,000, AND 10 YEARS. I HAVE 109,879 MILES NOW, AND ISSUE HAPPENED TWICE TODAY ON INTERSTATE @ 75 MPH. POPPED TO NUETRAL, KILLED KEY, RESTARTED ON ROLL BOTH TIMES.AFTER PARKING CAR FOR SHORT WHILE AND RESTARTING, CHECK ENG INE LITE ON. WENT BACK TO SHOP & RE-TESTED, THIS TIME, THROTTLE BODY AND ASSOCIATED ISSUES DIGNOSED. SINCE THIS IS OBVIOUSLY A SAFETY ISSUE THAT IS WELL DOCUMENTED ON OTHER MODELS, I NEED TO HAVE MY ISSUE TREATED EQUALLY. WHAT CAN YOU DO TO HELP?? HUMBLY, MELODY & KENNETH PITTS

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