NHTSA Complaint #10766523 — 2011 VOLKSWAGEN JETTA

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10766523
Vehicle	2011 VOLKSWAGEN JETTA
Component	FUEL/PROPULSION SYSTEM
Date of Incident	February 1, 2013
Date Filed	September 21, 2015
Mileage	38,875 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

38,875 MILES - TOTAL COLLAPSE OF THE FUEL LINE DUE TO AN INTERNAL FAILURE OF THE TANK FUEL PUMP (HPFP). VW DEALER INSPECTED AND FOUND METAL IN THE FUEL SYSTEM. VW DEALER TESTED THE FUEL IN MY TANK AND IT SHOWED CLEAN DIESEL FUEL WITH NO CONTAMINANTS. VW PAID DEALER TO REPLACED FUEL SYSTEM COMPONENTS & CLEANED TANK, UNIT IN TANK & HARD LINES. ADAPTED INJECTORS,BLEED FUEL BY STEM AND TESTED. I'VE RETAINED RECORDS, COMMUNICATION, AND SAMPLE OF GAS IN TANK AT TIME OF COLLAPSE. ONE PROBLEM AFTER ANOTHER WITH VEHICLE.

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