NHTSA Complaint #10766492 — 2008 NISSAN ALTIMA

I NEED A NEW TRANSMISSION AT 126,000 MILES! CAR BEGAN MAKING NOISE AS IF IT WAS STUCK IN A GEAR, IT BECAME SLUGGISH AS I WAS TRYING TO ACCELERATE, THE CAR WOULD NOT ACCELERATE. DROVE IT TO SHEEHY NISSAN A FEW DAYS LATER AND WAS TOLD THAT I WOULD HAVE TO CALL CONSUMER AFFAIRS BECAUSE I WAS OUTSIDE THE EXTENDED WARRANTY OF 120,000. MY MILEAGE WAS 126,000. RECEIVED CALL FROM SHEEHY SERVICE SPECIALIST LEO SAYING THAT IT WOULD BE FIXED FREE OF CHARGE. THE NEXT DAY RECEIVED ANOTHER CALL FROM SERVICE SPECIALIST AND WAS TOLD THAT IT WAS NOT APPROVED BY CONSUMER AFFAIRS FOR REPAIR. I CALLED CONSUMER AFFAIRS AND WAS TOLD THAT I WOULD RECEIVE A CALL ON FRIDAY, SEPT. 18 FROM NISSAN'S REGIONAL SPECIALIST, QUINASHAY, THAT MORE INFORMATION WAS BEING GATHERED FROM SHEEHY NISSAN. RECEIVED CALL FROM QUINASHAY SAYING THAT THERE WAS NOTHING NISAN COULD DO FOR ME BECAUSE I WAS OUTSIDE THE EXTENDED WARRANTY PERIOD! THIS IS MY THIRD NISSAN PURCHASE FROM NISSAN STANZA TO A COUPLE OF NISSAN ALTIMAS, ALWAYS UPGRADING. I'VE BEEN A LOYAL NISSAN CUSTOMER AND FOR WHAT! NEVER THOUGHT I WOULD BE TREATED THIS WAY.