NHTSA Complaint #10766443 — 2012 CHEVROLET SONIC

2012 CHEVROLET SONIC: GEAR SHIFT BUTTON STUCK IN DEPRESSED POSITION, PREVENTING REMOVAL OF THE KEY FROM IGNITION WHEN IN PARK POSITION AND ALLOWS THE SHIFTER TO SHIFT BETWEEN GEARS AND PARK POSITIONS WITH LITTLE-TO-NO INTERVENTION. INABILITY DISENGAGE BUTTON AND TO REMOVE THE KEY FROM THE IGNITION ALSO CREATES INABILITY TO SECURELY PARK THE VEHICLE AND TURN THE VEHICLE OFF. THE FAILURE TO DISENGAGE WAS FIRST EXPRESSED INTERMITTENTLY, WITH A FAILURE OCCURRENCE RATE OF 20%-30% (WITH THE INITIAL FAILURE MILEAGE APPROXIMATELY 45,000 MILES). WITHIN 3 MONTHS, THE FAILURE OCCURRENCE RATE INCREASED TO 100%. THE VEHICLE WAS DIAGNOSED AS "INTERNAL FAULT OF SHIFTER AND KNOB ASSEMBLY," WITH RECOMMENDATION TO "REPLACE SHIFTER ASSEMBLY AND SHIFTER KNOB" (WITH LABOR + PARTS QUOTE AT $406.00 USD). THE VEHICLE WAS NOT REPAIRED. DIAGNOSIS IDENTIFIED AS A SERIOUS SAFETY CONCERN, WITH REQUEST MADE TO ISSUE RECALL.