NHTSA Complaint #10765305 — 2015 FORD ESCAPE

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10765305
Vehicle 2015 FORD ESCAPE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 19,125 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

SYMPTOM: FUSE FOR INTERIOR LIGHTS, INCLUDING GEAR INDICATOR ON SHIFT, CONTROLS IN STEERING WHEEL, FAILS. ISSUE BEGAN 2ND MONTH OF OWNERSHIP 2/2015. 4TH INCIDENT ON 9/17/15 BROUGHT MY ATTENTION TO THE CIRCUMSTANCES PERTAINING TO ALL INSTANCES LEADING TO FAILURE OF THE INTERIOR LIGHTS FUSE. INCIDENT: TRAVELING AT 55 MPH WHILE MERGING INTO TRAFFIC FROM THE LEFT SIDE OF A 5 LANE HIGHWAY, I REMOVED MY FOOT FROM ACCELERATOR. I STEPPED ON THE ACCELERATOR WITHIN A FEW SECONDS AND THE ENGINE SHUT OFF, ALL ELECTRICAL COMPONENTS, DASH BOARD, GAUGES, EVERYTHING SHUT THEMSELVES OFF AND THEN EVERY GAUGE AND WARNING LIGHT LIT UP, BUT NO ENGINE. I MOVED THE GEAR SELECTOR INTO NEUTRAL AND TURNED THE KEY TO OFF WITHOUT LOCKING THE STEERING WHEEL, AND TRIED TO RESTART THE VEHICLE. IT DID NOT RESTART. I MADE MY ACROSS 4 LANES OF TRAFFIC TO THE RIGHT SHOULDER, STOPPED THE CAR, PUT INTO PARK AND TURNED THE CAR ALL THE WAY OFF AND RESTARTED THE VEHICLE, THE INTERIOR LIGHTS NO LONGER WORKED. THE CAR RESTARTED AND I DROVE ON. I REALIZED THAT EVERY TIME THE FUSE FOR THE INTERIOR LIGHTS HAS FAILED, IT WAS AFTER THE CAR HAD SHUT ITSELF OFF, ALL ELECTRICAL LIGHTS AND WARNING LIGHTS HAD GONE OFF AND THEN ALL WARNING LIGHTS AND LIGHTS, EXCEPT INTERIOR LIGHTS CAME BACK ON, REQUIRING TURNING THE KEY TO OFF ENGAGING THE STEERING WHEEL LOCK AND RESTARTING THE CAR. IT IS CURRENTLY IN THE SHOP FOR EVALUATION. THE 3 PREVIOUS TIMES, THE FORD DEALERS' (2 DIFFERENT DEALERS) SERVICE DEPARTMENT TECHNICIANS HAVE NOT FOUND A CAUSE FOR THE FUSE FAILURE.

Related Complaints for the 2015 FORD ESCAPE

Other ELECTRICAL SYSTEM Complaints

#11706367 the rear camera showed " unavailable" on the center display screen so I had to get this fixed and i paid $658.34 to g...
#11689197 The contact owns a 2015 Ford Escape. The contact stated that while driving at 40 MPH, the instrument panel turned off...
#11685965 Back up camera glitches, shows images upside down, or not at all. This has been happening for at least 6+ months. Com...
#11686016 backup camera is not working. says to call dealership. dealership says they dont know what is wrong with it. safety h...
#11686142 Rear view camera doesn't work. Ford just recalled a bunch of 2015-2019 vehicles for this exact issue but the escapes ...

Recent Complaints for the 2015 FORD ESCAPE

#11719708 POWER TRAIN Transmission failure at 79211 miles. Vehicle has been serviced and maintained regularly. Transmission shop stated thi...
#11719708 SERVICE BRAKES Transmission failure at 79211 miles. Vehicle has been serviced and maintained regularly. Transmission shop stated thi...
#11719354 UNKNOWN OR OTHER The rear-view camera hasn't worked for several months. I was going to get it repaired until I received the recall le...
#11718782 BACK OVER PREVENTION The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER...
#11718648 SEAT BELTS I recently purchased this vehicle. The driver seatbelt does not retract snugly when fastened. The tensioner is not ...
Check any vehicle history by VIN - Free vehicle history report