NHTSA Complaint #10765263 — 2015 KTM 1190 ADVENTURE

ON NUMEROUS OCCASIONS SINCE PURCHASING MY KTM THE HEATED SEATS WOULD TURN ON AUTOMATICALLY WHILE RIDING. THIS CAUSES A MAJOR DISTRACTION AND MAJOR DISCOMFORT. EVEN WORSE THE SWITCH TO TURN THEM OFF AND ON IS QUITE DIFFICULT TO READ, AND IS LOCATED IN FRONT OF THE HANDLEBAR ON THE FAIRING OF THE BIKE, REQUIRING THE OPERATOR TO REACH OVER THE HANDLEBAR TO ACCESS THE SWITCH. THIS IS A VERY DANGEROUS MANEUVER UNLESS YOU PULL OVER. WHICH IF YOU ARE ON AN INTERSTATE, RIDING FOR WHICH THIS BIKE WAS INTENDED, IS DANGEROUS AS WELL. THE BIKE HAS BEEN TO THE DEALERS TWICE FOR THE EXCESSIVE SEAT HEAT, THE LAST TIME FOR A WEEK. HE HAS BEEN TOLD BY KTM THIS IS AN ISOLATED INCIDENT. THIS LAST TIME MY DEALER HAS TOLD ME HE DOESN'T KNOW. MY DEALER HAS ADVISED ME TO PULL OVER AND SHUT THE MACHINE OFF AND ON TO CONTROL THE HEATED SEATS, WHICH AGAIN, IS DANGEROUS IN A LOT OF RIDING SITUATIONS SUCH AS INTERSTATES. IN MY OPINION THIS SITUATION MAKES THIS MOTORCYCLE DANGEROUS AS THE INTERMITTENT HIGH SEAT HEAT AND POOR LOCATION AND VISIBILITY OF THE SWITCH TO TURN THE SEAT OFF IS A UNNECESSARY DISTRACTION ON SUCH A HIGH POWER MACHINE.