NHTSA Complaint #10764983 — 2006 CHRYSLER PACIFICA

WENT TO GET AN OIL CHANGE ON MY 2006 PACIFICA AS I HAVE BEEN DOING ABOUT EVERY 6 MONTHS & WAS INFORMED THAT THEY COULDN'T TOUCH IT BECAUSE THE ENGINE WAS READY TO FALL THROUGH & WAS ADVISED NOT TO EVEN DRIVE IT HOME THAT DAY. SO IT TURNS OUT THAT THE SUB-FRAME WAS COMPLETELY RUSTED AWAY & BARELY HANGING IN THERE. THIS CAR IS ONLY 9 YEARS OLD & HAS BEEN (FOR THE MOST PART) KEPT IN A GARAGE WHEN IT WASN'T IN USE. I SUBMITTED A CLAIM TO CHRYSLER & WAS INFORMED BY THE CAR DEALER WHERE I TOOK IT THAT THEY DENIED THE CLAIM & STATED THAT IT WAS AN ENVIRONMENTAL PROBLEM SO I CAN'T HELP BUT WONDER WHY EVERYONE ELSE'S ENGINES AREN'T FALLING OUT IF THAT'S THE CASE.I CAN'T EVEN IMAGINE WHAT WOULD HAVE HAPPENED IF I HAD HIT ONE OF THESE POT HOLES THAT WE HAD TO DEAL WITH THIS SPRING AT 70 MPH ON THE EXPRESSWAY. SO HERE I AM WORKING FROM PAYCHECK TO PAYCHECK JUST TRYING TO MAKE AN HONEST LIVING & KEEP MY LIGHTS TURNED ON & NOW FACING A $2,800.+ (BECAUSE OF OTHER DAMAGES TO VEHICLE BECAUSE ENGINE WAS SITTING OFF BALANCE) IF I WANT MY CAR BACK IN RUNNING CONDITION.