NHTSA Complaint #10764673 — 2004 BUICK LESABRE

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER issue reported to NHTSA

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Complaint Details

ODI Number	10764673
Vehicle	2004 BUICK LESABRE
Component	SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Date of Incident	February 16, 2015
Date Filed	September 16, 2015
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

DRIVING HOME FROM WORK DURING MY 20 MINUTE COMMUTE DURING THE WINTER, I HAD THE SEAT HEATER ON IN THE DRIVERS SEAT. IT FELT UNUSUALLY WARM BUT I WAS EXTREMELY COLD AND LEFT IT ON. AS I WAS GETTING OUT OF THE CAR MY HUSBAND ASKED "WHAT'S THAT SMELL"? HE LOOKED AT THE SEAT AND THERE WAS A QUARTER SIZE SINGE HOLE WHERE THE HEATER COIL BURNED THROUGH THE LEATHER, HE THEN TURNED ME AROUND AND LOOKED AT THE BACK OF MY WOOL COAT- THERE WAS A CORRESPONDING HOLE IN THE NEW WOOL COAT THAT I HAD JUST BOUGHT. I AM ASKING FOR THE REPLACEMENT FOR THE COAT- $180.

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