NHTSA Complaint #10764637 — 2005 NISSAN ALTIMA

MY CAR HAS BEEN REJECTED 2 YEARS IN A ROW DURING MY ROUTINE INSPECTION, DUE TO RUSTED/ROTTED OUT FLOOR BOARD ON THE PASSENGER SIDE OF THE VEHICLE. I BROUGHT MY NISSAN TO KELLY NISSAN OF LYNNFIELD IN JULY 2014, AFTER MY LOCAL AUTO MECHANIC FAILED IT [JULY 2014] DUE TO RUSTED/ROTTED OUT FLOOR BOARD ON THE PASSENGER SIDE OF THE VEHICLE. THE DEALERSHIP PASSED MY CAR IN INSPECTION AND TOLD US THAT THERE WAS NO CAUSE FOR CONCERN ABOUT THE FLOORBOARD. TODAY, I BROUGHT MY VEHICLE FOR INSPECTION [PAST DUE] TO MY LOCAL AUTO MECHANIC, AND THEY FAILED IT DUE TO RUSTED/ROTTED OUT FLOOR BOARD ON THE PASSENGER SIDE OF THE VEHICLE. THEY APPROXIMATED THE HOLE IS 4 INCHES BY 6 INCHES. I CONTACTED NISSAN AND CREATED A CASE FILE. I AM SUPPOSED TO BE CONTACTED BY A LOCAL REPRESENTATIVE BY COB TOMORROW. THE MANAGER OF KELLY NISSAN OF LYNNFIELD CALLED ME TO TELL ME THAT HE CANNOT DO ANYTHING TO HELP ME UNTIL A DETERMINATION IS MADE BY THE LOCAL REP, AND HOPEFULLY IT WILL GO THROUGH, AS IT APPEARS THAT I HAVE BROUGHT MY CAR TO THEIR DEALERSHIP ENOUGH TO WARRANT THEM TO DO THE REPAIR. SO THAT WAS THE GOOD NEWS; THAT I HAVE ENOUGH HISTORY WITH THEIR DEALERSHIP THAT I COULD POTENTIALLY GET IT REPAIRED.