NHTSA Complaint #10764557 — 2008 JEEP GRAND CHEROKEE

FOR SEVERAL MONTHS MY VEHICLE HAS BEEN SHUTTING OFF WHILE I AM DRIVING DUE TO THE KEY FOB POPPING OUT OF PLACE. I WENT TO THE DEALER IN JANUARY 2015 AND WAS TOLD THE PART IS NOT READY AND TO CALL FOR AN UPDATE. I HAVE CALLED AND BEEN BACK SEVERAL TIMES ONLY TO BE PLACED ON A WAITING LIST. I HAVE BEEN CONTACTING THEM AND GETTING THE SAME RESPONSE THE PART IS NOT AVAILABLE. ON 9/16/2015 WHILE OPERATING THE VEHICLE I NOTICED THE NAVIGATION/RADIO CONSOLE START TO PIXILATE AND BECOME INOPERABLE THEN THE CONSOLE BLACKED OUT, AFTER THAT THE ENTIRE DASH BOARD LIT UP AND I RECEIVED SEVERAL SYSTEM WARNINGS (SERVICE GAUGES, PARK ASSIST DISABLED, CHECK SENSORS, SERVICE SUSPENSION, MY ENGINE LIGHT AND WIPERS CAME ON, I WAS UNABLE TO SIGNAL, USE MY LIGHTS OR TURN OFF THE WIPERS) ALL OF THIS HAPPENED WHILE I WAS DRIVING. I MADE A RIGHT TURN INTO THE PARKING LOT OUT OF FEAR AT THIS TIME I HEARD THE KEY FOB POP BACK AND THE CAR COMPLETELY POWERED DOWN AND I WAS UNABLE TO BREAK BECAUSE THE BRAKES LOCKED UP. THE PARKING LOT WAS SEMI-EMPTY SO I WAS ABLE TO MANEUVER UNTIL IS ROLLED TO A STOP. I THOUGHT I WAS GOING TO DIE. I NEED A RESOLUTION NOW, I STILL HAVE TWO YEARS WORTH OF PAYMENTS LEFT AND I WANT THIS PROBLEM RESOLVED.