NHTSA Complaint #10764190 — 2011 JEEP WRANGLER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10764190
Vehicle 2011 JEEP WRANGLER
Component STEERING
Date of Incident
Date Filed
Mileage 48,615 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 45MPH, AND I EXPERIENCED A WOBBLE/VIBRATION/SHAKING IN THE STEERING. I SLOWED DOWN TO APPROXIMATELY 40MPH, AND ARRIVED AT MY DESTINATION. A FEW DAYS LATER, I WAS DRIVING DOWN THE HIGHWAY AGAIN AT APPROXIMATELY 50MPH, AND MY JEEP STARTED VIOLENTLY WOBBLING/SHAKING/VIBRATION TO THE POINT WHERE I COULD BARELY MAINTAIN CONTROL OF MY JEEP. UPON SLOWING DOWN TO APPROXIMATELY 35MPH, THE JEEP CONTINUED TO WOBBLE/SHAKE/VIBRATE VIOLENTLY TO THE POINT WHERE I HAD TO PULL OFF OF THE ROAD. I CHECKED TIRES FOR LOOSENESS AND DID NOT FIND THAT THEY WERE LOOSE. I GOT BACK IN MY JEEP AND CONTINUED TO MY DESITINATION DRIVING UNDER THE SPEED LIMIT AT APPROXIMATELY 35MPH WITH MY FOUR WAY HAZARD LIGHTS FLASHING BECAUSE I WAS AFRAID OF LOSING CONTROL OF MY JEEP. ONCE I GOT TO MY DESTINATION, I PROCEEDED TO PULL OFF THE PASSENGER FRONT TIRE TO CHECK FOR ANYTHING OUT OF THE ORDINARY THAT WOULD EXPLAIN THE WOBBLE/VIBRATION/SHAKING. NOTHING LOOKED DAMAGED/LOW ON FLUID/BROKEN SO I PUT THE TIRE BACK ON. I THEN PROCEEDED TO A TIRE BUSINESS AND HAD ALL FOUR TIRES BALANCED AND ROTATED. THE WOBBLE/SHAKING/VIBRATION SEEMED TO IMPROVE BUT THIS DID NOT SOLVE THE ISSUE. THE JEEP CONTINUED TO WOBBLE/SHAKE/VIBRATE WHEN TRYING TO SLOW DOWN THEREFORE THIS IS AN ONGOING ISSUE. THE STEERING STABILIZER HAS ALSO BEEN REPLACED WHICH SEEMS TO MAKE THIS ISSUE WORSE AND THE ISSUE IS STILL NOT RESOLVED. I AM AFRAID TO DRIVE IT NOW DUE TO SAFETY ISSUES/CONCERNS.

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