NHTSA Complaint #10763898 — 2014 RAM 1500

WHILE DRIVING TO WORK ON A SMOOTH STRAIGHT ROAD, THE EMERGENCY INFORMATION SCREEN IN MY GAUGE CLUSTER STARTED FLASHING AND STATED "SERVICE POWER STEERING" "SERVICE ELECTRONIC BRAKE SYSTEM" "SERVICE ELECTRONIC BRAKE CONTROLLER" "SERVICE TRANSMISSION" IT ALSO STATED TO NOT SHIFT TO PARK AS SHIFTING MAY BECOME INOPERABLE ONCE STOPPED. MY POWER STEERING WAS GONE, MY GAS PEDAL WAS INOPERABLE AND BRAKING WAS VERY WEAK. I HAD TO MUSCLE THE TRUCK TO THE SIDE OF THE ROAD AND SLOWLY COME TO A STOP AND SHIFTED INTO PARK. I TURNED THE KEY FOB TO OFF AND LET IT SIT FOR A FEW MINUTES. WHEN I TRIED TO RESTART THE VEHICLE IT WOULD NOT EVEN ATTEMPT TO TURN OVER. NOW, MY KEY FOB WAS ALSO STUCK IN THE IGNITION AND WOULD NOT TURN TO THE OFF POSITION TO REMOVE THE KEY. I CALLED CHRYSLER ROADSIDE ASSISTANCE AND SAT ON HOLD FOR 55 MINUTES BEFORE THE FIRST PERSON ANSWERED THE PHONE. AFTER 10-15 MIN WE HAD A TOW TRUCK SET UP BUT THAT WOULDN'T BE THERE FOR ANOTHER 75 MINUTES. SO FROM THE TIME I CALLED TO WHEN THE TOW TRUCK ACTUALLY ARRIVED IT WAS ALMOST 2.5 HOURS! GOOD THING IT WASN'T THE MIDDLE OF WINTER. THEY REPLACED THE IGNITION MODULE. THAT WASN'T THE PROBLEM. THEN THEY THOUGHT IT WAS THE BCM. THAT DIDN'T WORK AS THEY NOW "ONLY HAVE COMMUNICATION WITH HALF OF THE VEHICLE". I'M STILL NOT SURE WHAT THAT MEANS BUT THAT'S WHERE WE ARE AT DAY 7. I DO NOT WANT THIS VEHICLE BACK. I DO NOT FEEL SAFE DRIVING IT IF THE SERVICE DEPARTMENT HAS NO IDEA HOW TO PROPERLY FIX IT OR EVEN KNOW IF THEY HAVE PROPERLY FIXED IT WITH THEIR GUESS AND CHECK METHODS. IF I HAD BEEN TRAVELING AT HIGHER SPEEDS OR PULLING A TRAILER WHEN THIS HAPPENED, THE OUTCOME COULD HAVE BEEN DISASTEROUS! OR EVEN WORSE IF MY WIFE HAD BEEN DRIVING IN 4WD AND LOST POWER STEERING THERE IS NO WAY SHE COULD HAVE PULLED THE VEHICLE OVER SAFELY. HUGE SAFETY CONCERN THAT I WANT NO PART OF. THIS IS ON TOP OF THE 5+ RECALLS.