NHTSA Complaint #10763764 — 2006 JEEP LIBERTY

ON SEPTEMBER 2, 2015 I BROUGHT MY 2006 JEEP LIBERTY IN TO A DEALERSHIP, BENSON CHRYSLER, IN GREER SC FOR A REAR STRUCTURE REINFORCEMENT RECALL REPAIR. AFTER BEING LEFT AT THE DEALERSHIP FOR 4.5 HOURS, I WAS INFORMED THAT THE RECALL REPAIR COULD NOT BE COMPLETED DUE TO A LARGE AMOUNT OF RUST ON THE BOLTS. I WAS TOLD BY THE MANAGER, BRAD THAT MORE THAN ONE TECHNICIAN LOOK AT THE CAR AND DETERMINED IT COULD NOT BE REPAIRED. I LEFT THE DEALERSHIP IN DESPAIR WITH MAJOR CONCERN BECAUSE THE RECALL INVOLVES A CHANCE OF THE JEEP FUEL TANK LEAKING DURING A REAR END COLLISION WHICH COULD RESULT IN A FIRE. NOW AS A MOTHER AND WIFE I CANNOT IMAGINE CONTINUING TO DRIVE THE VEHICLE KNOWING THE AT ANY GIVEN TIME I COULD LOSE MY CAR AND POSSIBLY THE LIFE OF ME AND MY FAMILY. PLEASE HELP ME BY ADDRESSING THE ISSUE OF HOW CHRYSLER PLAN TO HANDLE THIS RECALL. I STRONGLY FEEL IT SHOULD NOT BE IGNORED BY SUGGESTING ME TO CONTINUE DRIVING A VEHICLE THAT POSE SUCH A GREAT DANGER . YOUR ATTENTION IS GREATLY APPRECIATED. UPDATED 11/02/15.*JB