NHTSA Complaint #10763715 — 2012 FORD FOCUS
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10763715 |
| Vehicle | 2012 FORD FOCUS |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 57,770 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NM |
Consumer Description
WHILE DRIVING THE CHECK ENGINE LIGHT TURNED ON, THE SHIFT DISPLAY STARTED BLINKING (SO THE "D" WAS FLASHING) AND THEN THE VEHICLE SLOWED TO A STOP WHERE IT WAS TURNED OFF. VEHICLE WOULD NOT TURN ON AGAIN. THE NEXT DAY IT STARTED, AND AFTER INSPECTION BY RETAILER AUTOZONE READ TCM MODULE ISSUE. VEHICLE HAD A FULL TANK OF GAS, RECENT OIL CHANGE, AND HAD BATTERY REPLACED WITH NEW ONE AS RECOMMENDED. FOLLOWING BATTERY REPLACEMENT THE VEHICLE AGAIN SLOWED TO A STOP WITH SHIFT AND CHECK ENGINE LIGHT ILLUMINATED. TOWED TO FORD DEALERSHIP WHERE A SOFTWARE UPDATE WAS DONE AND TOLD IT WOULD FUNCTION PROPERLY. APPROX 30 MILES LATER THE VEHICLE AGAIN CAME TO A STOP, BUT THE CHECK ENGINE LIGHT DID NOT ILLUMINATE, ONLY THE GEAR IT WAS IN BLINKED. TOLD BY SEPARATE FORD DEALERSHIP THAT THE TCM MODULE NEEDS REPLACEMENT. PRIOR TO SOFTWARE UPDATE CHECK ENGINE LIGHT WOULD GO ON, BUT AFTER THAT IT WOULD NOT BUT THE VEHICLE DID CONTINUE TO COME TO A STOP. COULD REV THE ENGINE BUT TO NO AVAIL. STOPPING INCIDENTS OCCURRED SEVERAL TIMES WITHIN A FEW DAYS. VERY DANGEROUS WHEN DRIVING ON HIGHWAY OR STREET AS THE 2012 FORD FOCUS SE STOPS WITHIN A FEW MINUTES OF ALERTING THE DRIVER TO ISSUE AND WILL NOT RESTART.
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