NHTSA Complaint #10763492 — 2012 VOLKSWAGEN PASSAT STEERING

Complaint Details

ODI Number	10763492
Vehicle	2012 VOLKSWAGEN PASSAT
Component	STEERING
Date of Incident	September 7, 2015
Date Filed	September 14, 2015
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING 5 MPH AND ATTEMPTING TO MAKE A TURN, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. IN ADDITION, THE CONTROLS ON THE STEERING WHEEL FAILED TO FUNCTION. THE SEAT BELT AND THE AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE FAILURE MILEAGE WAS 60,000.

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