NHTSA Complaint #10763299 — 2012 FORD FIESTA

MY VEHICLE WAS HAVING TROUBLE CHANGING GEARS AND FELT AS THOUGH IT WAS GOING TO DIE AT THE INTERSECTIONS. I TOOK MY VEHICLE TO THE DEALERSHIP WHERE THEY PERFORMED A "REPROGRAM PCM AND TCM". WITHIN A MONTH OF THIS REPAIR, MY VEHICLE WAS EXHIBITING THE SAME ISSUE! I TOOK IT TO A DEALERSHIP IN PHOENIX, AZ AND IT TOOK ALMOST 5 WEEKS TO GET THE NEW TRANSMISSION DELIVERED TO THE DEALERSHIP DUE TO THE PART BEING OUT OF STOCK WITH THE NUMEROUS REQUESTS FOR NEW TRANSMISSION ON THIS YEAR VEHICLE. I HAD TO FIGHT WITH THE DEALERSHIP TO KEEP THE RENTAL CAR I WAS PROVIDED WITH. THEY CONTINUALLY CALLED ME REQUESTING I BRING THE RENTAL CAR BACK ALTHOUGH MY VEHICLE WAS NOT YET REPAIRED. I HAVE BEEN HAVING CONTINUING PROBLEMS WITH MY CAR AND TOOK IT IN TO THE DEALERSHIP TODAY FOR YET ANOTHER RECALL ON MY TRANSMISSION AND WAS TOLD IT WOULD TAKE APPROXIMATELY 3 DAYS TO PERFORM AND THAT FORD WILL NOT PROVIDE ME WITH A RENTAL VEHICLE WHILE MY REPAIRS ARE BEING PERFORMED. HOW CAN A COMPANY SELL A CAR TO CONSUMERS WITH A KNOWINGLY DEFECTIVE TRANSMISSION AND NOT BE ACCOUNTABLE TO THE PEOPLE THAT PURCHASED THIS VEHICLE IN GOOD FAITH? I CAN NOT BELIEVE THAT THE SAFETY COMMISSION IS NOT HOLDING FORD ACCOUNTABLE AND MAKING THEM REIMBURSE AND RECTIFY THIS SAFETY HAZARD. I HAVE MADE MY ENTIRE FAMILY AWARE IN WRITING, SHOULD SOMETHING HAPPEN TO ME IN THIS VEHICLE, THEY ARE TO PROCEED WITH A LAW SUIT! HOW MANY PEOPLE NEED TO BE INJURED BEFORE THIS VEHICLE IS RECALLED??????