NHTSA Complaint #10763259 — 2010 FORD ESCAPE

THE PROBLEM DEMONSTRATED AS I LEFT THE SHOPPING CENTER AND MADE THE FIRST TURN ONTO THE STREET. THE ENGINE WAS VERY ROUGH AND NOT CONSISTENT, THE SPEED VARIED FROM 20 - 40 MILES PER HR WITHOUT ANY PRESSURE TO THE ACCELERATOR. AS I CAME TO A RED TRAFFIC LIGHT I HAD ALMOST NO BRAKE PRESSURE AND PREPARED TO TURN INTO A SCHOOL PARKING LOT. THIS OCCURRED IN THE FIRST HALF MILE OF COUNTRY ROAD; AS I REALIZED I HAD NO BRAKING POWER I TURNED INTO A PARK LOT AND CALLED FOR A TOW TRUCK. FORTUNATELY THERE WAS LITTLE TRAFFIC THAT EVENING. THIS PRODUCED UNNECESSARY ANXIETY FOR ME EVEN THOUGH I WAS CLOSE TO HOME. OUR MECHANIC CHECKED MANY THINGS, FINALLY DECIDING IT WAS DIAGNOSTIC CODES PO306, PO316, PO109, PO 300, AND PO304. FORD TELLS ME THIS IS NOT UNDER WARRANTY. ONCE AGAIN I FELT THIS PROBLEM PLACED ME IN A POTENTIALLY LIFE-THREATENING SITUATION FOR ME AS THE THROTTLE BODY HAD DONE PREVIOUSLY (BEFORE THE RECALL). I HAVE NEARLY 3 COMPUTER PAGES OF PROBLEMS WITH THIS VEHICLE, RANGING FROM SEAT BELT LATCHES, REAR SEAT LATCHES, HATCH LATCH AND DEFROSTER, QUARTER PANEL PAINT DEFECT AND RUST, FAN SPEED AND EFFECTIVENESS. THIS LATEST INCIDENT AND THE THROTTLE BODY ISSUES ARE THE MOST SERIOUS. TONIGHT FORD INFORMED ME THERE IS NO FORD COMPLAINT FORM ONLINE. I WAS ADAMANT THAT A FORD ENGINEER NEEDS TO CALL ME SO I CAN DISCUSS ALL THE ISSUES WITH THIS VEHICLE. TRADE IN VALUE ON THIS VEHICLE HAS PROBABLY PLUMMETED DUE TO ALL THE ISSUES. THIS VEHICLE WAS PAID OFF IN 3 YEARS AND I AM NOT IN A POSITION TO BUY A NEW VEHICLE BUT I HOPE IT WILL NOT BE THE DEATH OF ME. IN THE INTEREST OF PUBLIC SAFETY I HOPE THESE PROBLEMS CAN BE RESOLVED. AFTER ALL THE ISSUES WITH THIS ESCAPE I WONDER HOW MANY CAR "ACCIDENTS" ARE REALLY "ACCIDENTS". THANK YOU FOR REVIEWING THIS DATA. *TR