NHTSA Complaint #10763247 — 2014 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10763247
Vehicle	2014 FORD EXPLORER
Component	STEERING
Date of Incident	July 23, 2015
Date Filed	September 11, 2015
Mileage	30,004 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WE WERE DRIVING TO OUR NEW HOME FROM VISITING FAMILY AND PICKING UP THE VEHICLE. DRIVING DOWN THE INTERSTATE AT 70+ MILES AN HOUR I NOTICED THE STEERING WAS TIGHTENING UP AND SEEMED TO BE OVERCORRECTING WHEN I TRIED TO STAY IN THE LANE. FINALLY THE ADVANCE TRAC LIGHT CAME ON AND STATED THERE WAS A STEERING FAILURE. I PULLED OVER TO A REST STOP IMMEDIATELY AND TURNED OFF THE VEHICLE. WHEN I RESTARTED THE VEHICLE POWER STEERING WAS COMPLETELY GONE. CAR HAD TO BE TOWED TO NEAREST TOWN WHERE WE WERE STUCK FOR 4 DAYS. DEALERSHIP ENDED UP REPLACING THE POWER STEERING GEAR.

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