NHTSA Complaint #10763209 — 2000 INFINITI QX4

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10763209
Vehicle	2000 INFINITI QX4
Component	STEERING
Date of Incident	September 10, 2015
Date Filed	September 11, 2015
Mileage	129,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT INSPECTED A 2000 INFINITI QX4. THE CONTACT STATED THAT WHEN THE DRIVER TURNED THE IGNITION TO THE ON POSITION, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT STEERING SHAFT COLUMN WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE DEALER, AT NO COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000. UPDATED 11/19/15*LJ THE SHOCK TOWER FAILED AND MADE CONTACT WITH THE STEERING. THE INTERMEDIATE SHAFT BROKE. UPDATED 12/08/15.*JB

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