NHTSA Complaint #10763124 — 2010 BMW X3 SAV STEERING

Complaint Details

ODI Number	10763124
Vehicle	2010 BMW X3 SAV
Component	STEERING
Date of Incident	August 29, 2015
Date Filed	September 11, 2015
Mileage	33,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

MANY DASHBOARD WARNING LIGHTS CAME ON SIMULTANEOUSLY WHILE DRIVING. TOOK TO BMW OF ROCKVILLE MD. THEY DIAGNOSED FAILURE OF "FAULTY STEERING ANGLE SENSOR AND COIL SPRING." THEY CONFIRMED THIS WAS A SAFETY ISSUE, AND THAT IT WAS NOTHING WE DID THAT CAUSED IT-- IT WAS A FAULTY PART. AFTER ONLY 33,000 MILES, TO HAVE A CRITICAL PART FAIL, SEEMS SERIOUS TO ME. THEY CHARGED US $2080.76 TO FIX, BECAUSE IT WAS OUTSIDE WARRANTY DUE TO AGE OF CAR. TO MY MIND IF A PART FAULT OR FAILURE OCCURS, THAT IS A SAFETY ISSUE, A RECALL ISSUE, NOT A WARRANTY ISSUE AND THE CARMAKER SHOULD FIX AND REPORT IT.

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